Effective Date: May 27, 2026

Welcome to PlayAtTheHive.com (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide through our website.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Billing or payment information
• Information submitted through contact forms, bookings, waivers, or event registrations

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access
• Referring websites
• Cookies and analytics data

2. How We Use Your Information

We may use your information to:

• Process bookings, registrations, or purchases
• Respond to inquiries and customer service requests
• Send updates, promotions, or event information
• Improve website functionality and user experience
• Maintain security and prevent fraud
• Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve performance and understand visitor behavior.

You can disable cookies through your browser settings, though some features of the site may not function properly.

We may use services such as:

• Google Analytics
• Facebook Pixel
• Third-party booking or payment platforms

These third parties may collect information according to their own privacy policies.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers who help us operate the website or provide services, including:

• Payment processors
• Booking software providers
• Email marketing platforms
• Website hosting providers
• Analytics services

Information may also be disclosed when required by law or to protect our legal rights.

5. Children’s Privacy

Because our services may involve children’s activities, parents or legal guardians should supervise any information submitted by minors.

We do not knowingly collect personal information directly from children under 13 without parental involvement or consent where required by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or electronic storage method is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access your information
• Request corrections
• Request deletion
• Opt out of marketing communications

To make a request, contact us using the information below.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Play At The Hive
Website: playatthehive.com

Email: info@playatthehive.com
Phone: 940.441.1155